@Maithil Hi, 1. On the camera's Device Settings > Detection page, please check what detection types are enabled. 2. On the camera's Playback & Download > Playback > SD card page, please estimate the...

@VesNL Hi, In your situation, please go to your new phone(Pixel 10 Fold) > Settings page to find the Battery and Location options, then ensure the Tapo app is set to "No restrictions" under battery...

@Bbernie Hi, Please try the following steps and see if they help. 1. Press the power button on the camera for 3 seconds to turn off the camera, remove the SD card from it if there is one, then press...

@JamesPorter Hi, You can try the following steps and see if they help. 1. Turn off your camera, and remove the SD card from it if there is one. Turn the camera back on with the original power adapter...

@Samo Hi, You can refer to the instructions below to troubleshoot if your smart action entries are not working. What can I do if the Smart Action/Automation doesn't take effect as expected? Please...

@SureshPV Hi, You can refer to the instructions below to troubleshoot if you can't control the camera remotely. What to do if I can't control my Tapo cameras on the Tapo app? Please confirm the...