MikeSC60 wrote @Solla-topee Thank you again for your response. Please confirm whether rebooting the camera means doing a factory reset? @MikeSC60 Nope, rebooting the camera means turning the camera...

@AussieSusan Hi, It's hard to identify the reason why the camera stopped working from the provided information. You can now refer to the instructions below to collect the camera log and continue...

@gensay Hi, You can try the following steps and see if they help. 1. In the Tapo app > KD110's Device Settings > Doorbell > Paired Chimes page, if your chime is there, please click on it and tap...

@Sbear83 Hi, We have the following instructions for downloading Tapo camera video recordings. How to save and download videos from Tapo devices Best Regards

@tgomes Hi, Do you mean that when receiving a doorbell video call, it takes a long time to view or answer when connecting to the same Wi-Fi as the camera? If so, please confirm the following...

@OCarolyn1 Hi, Currently, the Tapo cameras do not support connecting to a different Wi-Fi network without a factory reset. However, if you can set the Wi-Fi network name, password, and security type...