@Leighdegree Hi, As you can see in the TD21 datasheet, it supports Motion Detection, Person Detection, Pet Detection, and Vehicle Detection. It's unable to recognize familiar faces and stranger...

@Az4721987 Hi, The reasons for remote control failures may vary depending on different usage scenarios. In your situation, please follow the instructions below to troubleshoot. What to do if I can't...

@SA-STIC Hi, If you do not manually pan & tilt the camera to a different angle, please confirm the following information. 1. Please go to the Tapo app > Me > Device Sharing > your camera page to see...

@Carlos_Filho Hi, thank you for sharing your experience~

@tgomes Hi, The video you sent needs your approval to access. I have sent the access request, please approve it. Thanks! Best Regards

@gensay Hi, The Device Settings page in the Tapo app may differ slightly depending on the doorbell camera models. You can try to find the pages related to chime on the KD110's Device Settings page,...