@Fennyftb Hi, welcome to the community. For the Deco node connected to the 2nd FritzBox router, you need to create a new Deco network for it, rather than connect it to the existing Deco network. Then...

@MeDcecTpa Hi, welcome to the community. The Deco's logs may not reflect the actual issues with the device. Regarding the network stability issue on the Deco X10, please provide the following...

@EivindB Hi, welcome to the community. You can also refer to the instructions below to troubleshoot and see if that helps. And you can try enabling the 2.4 GHz guest network for Apple devices only to...

@JouJek Hi, Please provide the following information for further analysis. 1. On the Deco app > Network tab, please click on a Deco, and send us a picture of this page. Then tap Show Map and send us...

@Stone1234 Hi, When setting up the Deco node in the Deco app, the Deco will bind to the TP-Link account you used to log in to the Deco app. If you and your son logged in to the Deco app with the same...

@david_hay Hi, The email you received is from our technical support team. It's recommended to follow the instructions in the email to provide the backup file to them via email. You don't need to...