@DamoC Hi, Thank you for the photos and video. From the video, it appears that raindrops are stuck on the camera lens, preventing a clear view. Outdoor camera lenses are usually treated with a...

@Kevin_90 Hi, Thank you for the information provided via a private message. In this case, I have escalated it to our tech team, and they will contact you via email to assist you further. Please wait...

@JMYang Hi, Thank you for your feedback here. It's recommended to start a new thread here to post your use case and feature request. I'll log it and forward it to the relevant team for evaluation....

@godan Hi, The reply from our technical support team applies specifically to the behavior where, after quickly opening the camera's Device Settings page in the Tapo app, the Notification status...

@DirtyLimey Hi, While HS210 is designed to work in pairs, if only one of the two junction boxes has a neutral wire bundle, you may still be able to use HS210. The instructions in the following FAQ >...

@Gew Hi, If you want to change the speed when watching the SD card video recordings, please go to the camera's Live View > Playback & Download > Playback > SD card page, click a video clip, tap the...