@Georgieboy23177 Hi, 1. Typically, if you do not share your TP-Link account and the camera with others, no other person can access your camera. 2. If you bought a Tapo battery-powered camera and have...

@spaarks Hi, You can refer to the following instructions to see why the "Continue" prompt appears in the Tapo app when watching the camera's live feed, and there are some tips you can try. Why can't...

@C530WS Hi, You can refer to the instructions below to improve the motion tracking effect of your camera. How to improve the motion tracking effect of my camera If the same phenomenon persists,...

@Freakshow Hi, If you have tried the troubleshooting steps in this thread, we suggest following the instructions to send the request information and video to forumsupport.usa@tp-link.com for further...

@mangaTom19 Hi, It's hard to say why the Tapo C560WS and C530WS's audio quality isn't good now. For further analysis of the reported phenomenon, we suggest referring to this post to send us the...

@Twizzel1 Hi, I can see your message sent to support.forum@tp-link.com, but not the video. It seems your video file is too large to send. 1) You can upload the video to your YouTube account and then...