@Pamgianto Hi, For further analysis of the reported phenomenon, please provide us with the following information. 1. Please send us the camera's live feed recorded on the third-party device(Synology...

@deaw Hi, We take every community feature request seriously and ensure it is recorded. However, implementing each feature requires thorough analysis, evaluation, and consideration. We have no...

@xtra Hi, Please confirm the following information regarding the reported phenomenon. 1. You can refer to Part 1 in the following instructions to check the camera's RSSI value. How to check and...

@Lowell25 Hi, I have some questions about your devices' settings and would appreciate your confirmation so I can provide further suggestions. Thank you! 1. On the Tapo app > camera's Device Settings...

@Blund Hi, In your situation, you may contact your retailer or our local support team to check if the Tapo C260 is under warranty. Best Regards

@Tapo-007 Hi, 1. The -67 (RSSI) means the Wi-Fi signal is weak. Please move this camera closer to the router and check if it works properly. 2. What's the LED status on the camera when it displays...