@roydz Hi, Please confirm the following information for the reported phenomenon. 1. How many Tapo C420 do you have? 2. What's the model number and OS version of your phone/tablet? What's the Tapo app...

@JVN78 Hi, The reported phenomenon may be related to the H200. You can stop recording videos on the SD card inserted into the hub, disconnect the camera and the hub, and check whether the camera...

@Rryk Hi, Typically, you can refer to the instructions below to stream the Tapo camera on Google devices, such as Chromecast and Google Hubs. You can refer to Q1 in the instructions below to learn...

Hi All, Thanks for your feedback. Regarding the phenomenon you mentioned where the camera's LED turns solid red during detection recording, please rest assured that this is normal and conforms to the...

@Olliexz Hi, Typically, you can refer to the instructions below to troubleshoot if the camera appears offline in the Tapo app. What to do if I can't control my Tapo cameras on the Tapo app? Please...

@tigz Hi, If you are in the US, we recommend sending an email to forumsupport.usa@tp-link.com with the following information for further assistance. Subject: [Forum Escalation][ID 853186] EC70 V4,...