@jpblue12 Hi, In your case, please confirm your router's Wi-Fi is 2.4 GHz, the Wi-Fi name and password contain no special characters, and set the wireless security type to WPA2-PSK. Then check if you...

@MARCSF Hi, Typically, the camera switches between Day and Night modes based on lighting conditions when the video mode is set to Auto. In your case, please confirm the following information for...

@Debbieclooney Hi, It's recommended to purchase the microSD card in the compatibility list to work with our Tapo cameras. microSD Card Compatibility for Tapo and Kasa Security Cameras Best Regards

@John_N2 Hi, You can refer to the following instructions to troubleshoot for better audio quality, and contact our technical support team for further assistance if the same phenomenon persists....

@Otto19 Hi, Currently, it's unable to change the email address for a TP-Link account. If you want to control your Tapo device with another email address, please follow the steps below. 1. Refer to...

@Gnomi-Berlin Hi, The Tapo cameras do not support the feature to access a snapshot using a URL. Could you please describe the use case and the reason you want the snapshot? I'll forward the request...