@darthrevan Hi, If you do not use the H200 for video storage, are the video clips stored on our cloud server smooth? Best Regards

@Thanhtran209 Hi, What third-party app are you using? Can you stream the camera via RTSP stream 2 on the third-party app? How to view Tapo camera on PC/NAS/NVR through RTSP/Onvif Protocol Best Regards

@katialeal @KarlaAc @Coteco Hi, For the reported phenomenon, please refer to the instructions below. [2025/10/20] Announcement: AWS Cloud Service Outage Impacting Tapo & Kasa Cloud Video Storage Best...

@J0n0 Hi, The new firmware has been pushed to your hub. Please ensure it's online, and then update it via the Tapo app and check if this helps. Best Regards

@sgt-pepper-8 Hi, Thank you for the information provided in a private message. I have escalated your case to our tech team, and they will contact you via email to further assist you. Please wait...

@Karim_Kamel Hi, The Call feature on the Tapo Camera utilizes echo cancellation technology, which prevents sound from the camera's speaker from being picked up by its microphone, and vice versa. As a...