@Fernando0112 Hi, If you can't control your camera remotely, please refer to the troubleshooting instructions below. What to do if I can't control my Tapo cameras on the Tapo app? Best Regards

@7APando Hi, Please try the following steps if your camera can't store video recordings on the inserted SD card. 1. Please refer to the following instructions to check if your storage settings are...

@Supervisor01 Hi, If you have not subscribed to the Tapo Care service, you can insert an SD card into the camera to store video recordings. Below are the instructions for configuring the recording...

@Fluby Hi, When the Tapo camera has Motion Tracking/Auto Tracking enabled, the camera's position where it started tracking the event is the default position. Generally, after tracking an event, the...

@Blund Hi, Usually, you can refer to the following instructions to troubleshoot and improve camera video quality. Enhance Video Clarity: Troubleshooting Tips for Improving Camera Video Quality Please...

@AVNISH Hi, Thank you for your suggestions regarding our product and app. I'll log these feature requests and forward them to the relevant team for evaluation. For the feature request to schedule the...