@Drandakis Hi, I have escalated your case to our tech team, and they will contact you via email to further assist you. Please wait patiently. On the other hand, you can try to reboot your router and...

@Solla-topee Hi, Based on the video you provided in a private message, camera notifications are being received normally in the Tapo app > Home tab > Bell icon, indicating that our camera notification...

@Jorourk Hi, After the firmware upgrade, the Tapo C320WS V2 now supports saving video recordings to the SD card inserted into the Tapo H200 when they are on the same network. You can refer to the...

@Jeev Hi, You can refer to Q8 in the following instructions to troubleshoot if the camera does not return to the default position after tracking. General questions about the TP-Link camera's Pan &...

@Woody5000 Hi, It's recommended to follow the instructions below to troubleshoot for better audio quality. Troubleshooting for better audio quality of my Tapo camera Best Regards

@commissh Hi, If you do not want to hear the sound when your phone receives a detection notification, please try the following steps. 1. For Android phones: Usually, on the phone's Settings > Apps >...