@Carda96 Hi, If the camera appears in the Tapo app for a while and then disappears, it may be because the camera was reset or because it was not successfully configured in the first place. For the...

@Pavel-T Hi, I have escalated your case to our tech team, and they will contact you via email to assist you further. Please wait patiently. After you receive the email, please refer to the...

@Kremmen Hi, Thank you for the test, and please feel free to reply if there are any updates. Best Regards

@Amlsalthouse86 Hi, You can go to the Tapo app > camera's Live View page to change the video mode to Day mode, and the IR LED on the camera will turn off. However, if the camera is in a dark...

@CUNEYT Hi, It's hard to say the reported phenomenon is caused by the Tapo C225 from the provided information. Please provide the following information for further analysis. 1. Could you please send...

@cachemano Hi, Do you want to know how long it takes for the solar panel to charge the Tapo C645D's battery fully? If so, actual charging time may vary depending on sunlight conditions and the solar...