@plover Hi, You can refer to the instructions below to troubleshoot if a certain device fails to connect to Deco's Wi-Fi. Certain Clients fail to connect to Deco Wi-Fi Best Regards

@DavidCTN Hi, Since you have sent an email to our support team (TKID260571340), the case will be followed up on via email. Please follow the instructions in the email to troubleshoot, and feel free...

@david_hay Hi, For the reported phenomenon, I have escalated it to our tech team, and they will contact you via email to assist you further. Please wait patiently. Best Regards

@david_hay Hi, The firmware on your Archer MR600 V5 is not a special firmware version. It's the latest firmware version for the router so far, and you can see it on the following website:...

@Stepen_Raj Hi, The interim firmware for the TL-MR100 has been sent to you via a private message. You can refer to the instructions here to update the router's firmware. Thank you very much for your...

@Drex_ Hi, Thank you for the information provided. I have escalated your case to our tech team, and they will contact you via email to assist you further. Please wait patiently. Best Regards