@mo2610622 Hi, Usually, before purchasing the camera, you can see that the camera provides a full 360º horizontal and 116º vertical range for pan and tilt on our official website > Tapo C260's...

@LuisSantos12 Hi, I have escalated your case to our tech team, and they will contact you via email to assist you further. Please wait patiently. After you receive the email, it's recommended to reply...

@theseus_lemnos Hi, Thank you for providing the information. We appreciate your feedback and take your concerns seriously. However, there are various reasons that could cause the camera to show an...

@antontn Hi, If you fail to set up your camera, please refer to the instructions below to troubleshoot. What should I do if I fail to configure Tapo Camera? If you have other phenomena, please...

Plew wrote My cameras are almost back to 100% today. I can connect and view saved footage on the SD card. However, it's not uploading footage to the cloud. It stopped uploading footage around 8am in...

@LuisSantos12 Hi, In your situation, take the Tapo C520WS with the MAC address you sent me as an example. 1. Please enable the Alarm feature in the Tapo app for your camera, then test if the camera...