@Rainer999 Hi, Please check the hardware version of your Tapo C200. Is it V3? If your Tapo C200 V3 can't connect to your Wi-Fi after a recent firmware update, please try setting your Wi-Fi's security...

@JuanMa1765 Hi, Since our tech team is following up on your case, you can reply to them via email if you have any additional questions. Best Regards

@Drandakis Hi, You can refer to the following instructions to enable the local network permission for the Tapo app or for troubleshooting. Why do I need to give local access permission to TP-Link...

@Trurue Hi, Usually, factory resetting a camera does not format the SD card inside the camera. If the SD card is always inserted into the camera and the camera is not powered off after a reset, you...

@GenesBenavides Hi, Based on the information you provided, both the hallway camera (RSSI: -40 dBm) and the baby's room camera (RSSI: -37 dBm) show good signal strength. If you still see the "Poor...

@Frostiebee Hi, Based on the information you sent in a private message, please send an email to support.forum@tp-link.com with the following information for further analysis. Subject: [Forum ID...