@J75020 Hi, I have escalated your case to our tech team, and they will contact you via email to further assist you. Please wait patiently. It's recommended to send the camera log and your router's...

@RodoCapo Hi, Thank you for your attempt and cooperation. We also have instructions on how to edit the Home/Away mode in the Tapo app, and hope it will help you. How to edit Home and Away Mode for...

Hi All, If your Tapo camera's audio quality does not meet your expectations, we suggest referring to the following instructions to troubleshoot. Troubleshooting for better audio quality of my Tapo...

@SlimboyFat

@GeorgeRadu Hi, Please ensure the camera is powered by the original power adapter and cord that came with the camera in the box. Then, press and hold the reset button on the camera for 10 seconds to...

@UK_Milkman Hi, You can refer to the following instructions to check your camera settings and prevent it from draining battery quickly. What to do if the battery drains quickly on my Tapo...