@oldnamegone Hi, You can refer to the following instructions to troubleshoot if your camera's audio quality does not meet your expectations. Troubleshooting for better audio quality of my Tapo camera...

@vineet14 Hi, Thank you for your detailed explanation. In this situation, please contact your retailer or our local team to check if the camera is under warranty. Best Regards

@balkris Hi, The video quality of a camera is influenced not only by the camera itself but also by the installation environment. Factors such as installation height, monitoring area, and ambient...

@HEP123 Hi, The Tapo C510W doesn't support the Encrypt microSD Card feature. If you encounter a "Write Protect" message when formatting your SD card on a PC, it may indicate a problem with your SD...

@Tapatio Hi, If the camera displays a black live view page in the Tapo app when it is in a dark environment and selects Night mode, it may be that the camera has an issue. You can contact your...

@roydz Hi, The information currently provided is insufficient to determine the specific cause of the disconnection issue. I have escalated your case to our tech team, and they will contact you via...