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Forums/ Feature Requests
2025-08-22 06:17:02
Re:Timmer Feature For day/night mode
@StanW888 Hi, For the requested feature, it's recommended to vote and leave your detailed usage scenario on the thread "Schedule day/night (IR) mode" for evaluation. Best Regards
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Forums/ Tapo Smart Camera
2025-08-22 06:12:57
Re:Poor sound quality on the 560ws
@Seabass27 Hi, 1. You can refer to the following instructions to troubleshoot for better sound quality. Troubleshooting for better audio quality of my Tapo camera 2. If you have enabled the...
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Forums/ Tapo Smart Camera
2025-08-22 03:19:15
Re:Save video clip from sd card
@jwwhite Hi, Since the camera is connected to the internet, when you manage your camera in the Tapo app, it may be managed through our cloud server or the local network. You can ping the camera's IP...
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Forums/ Tapo Smart Camera
2025-08-22 02:11:11
Re:What can I do when 'previously configured' message appears during the camera configuration process?
@Krue81 Hi, Thank you for the information provided via private message. It seems your camera is configured successfully now. If you need further assistance, please feel free to reply to us. It's...
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Forums/ Tapo Smart Camera
2025-08-21 10:28:20
Re:Troubleshooting for better audio quality of my Tapo camera
@Sams25 Hi, I have escalated your case to our tech team, and they will contact you via email to further assist you. Please wait patiently. Best Regards
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Forums/ Tapo Smart Camera
2025-08-21 10:11:24
Re:Why does C210 V2 a 2k camera has an lower max bitrate compared to a C200C a 1080p camera?
@Wywlf Hi, The video encoding technologies used by Tapo C210 V2 and Tapo C200C V5 are different. Theoretically, the encoding efficiency of Tapo C210 V2 is better, so it is normal that the bitrate of...
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