@Vikash_Prasad_0 Hi, Please confirm the following information for further analysis. 1. When the router is working, please log in to its web UI > System Tool > Firmware Upgrade page and send us the...

@SIPV Hi, You can refer to the following instructions to troubleshoot if the router keeps losing connection after inserting a SIM card. LTE keeps disconnecting Please confirm the following...

@Parzuwu Hi, I have escalated your case to our tech team, and they will contact you via email to assist you further. Please wait patiently. Best Regards

@CountOnSteve Hi, The official firmware(V1.3.2) for the Deco BE65 V2 is being released gradually. If you can't see it in the Deco app > More > System > Update Deco page, you can try to download the...

@Javichu Hi, The "Bug 1" error you mentioned is triggered by receiving LCP packets during PPPoE dialing and is unrelated to memory. "Bug 2" is caused by Deco periodically sending 802.11k measurements...

@harry66 Hi, If your Sky Hub is connected to the ONT via an Ethernet cable, you can try using the Deco PX50 to replace it. However, we don't have the configuration information (e.g., Dynamic or...