@Im-New-To-This OK, please feel free to reply when you have time.

@OngSensei Hi, I have escalated your case to our tech team, and they will contact you via email to assist you further. Please wait patiently. Best Regards

@ARGamingPK1 Hi, The two Ethernet ports on the Deco M4 are Gigabit ports. The Ethernet link speed is not only related to the Deco, but also the modem's port and the Ethernet cable. If the link speed...

@Nicosilva86 Hi, What specific problems did you encounter while using the Deco XE75 V2? The logs on the Deco web UI may not be relevant to the actual problems you are experiencing. We suggest you...

Update on May 18, 2026: Hi All, The official version for Deco BE65/BE63/BE11000_V2 has been released publicly. Users can check for updates via the Deco's web interface or through the Deco App to...

@Codekloeppler @HelpFixDecoApp Hi, You can refer to the instructions below to log in to Deco's web UI. There is no need to enter the username when logging in, and the password is the owner account's...