@nabsers Hi, Thank you for providing the information. I'll log your feature request and forward it to the relevant team for evaluation and to improve our product. Best Regards

@SumitDhiman Hi, You can also cancel the Tapo Care Trial plan, with an SD card inserted into the camera, and then try to establish the RTSP/Onvif connection. However, please note that it's unable to...

@Fuzzbox1-_ Hi, Usually, the Tapo camera has a protective film on the lens to protect it during transit. If your camera looks like the picture below, it means the protective film has been removed....

@Tobi89 Hi, Have you powered the Tapo C520WS with the original power adapter that comes with the camera in the package? If not, please power the camera with the original power adapter and check if it...

@SumitDhiman Hi, Please note that if the camera enjoys the Tapo Care service and has an SD card inserted, the RTSP/Onvif connection can't be established. In your situation, you can remove the SD card...

@SumitDhiman Hi, 1. Please refer to this post to provide more information about the reported case. 2. How many devices stream your camera TC71 simultaneously? Including streaming the camera via the...