@Tobi89 Hi, Have you powered the Tapo C520WS with the original power adapter that comes with the camera in the package? If not, please power the camera with the original power adapter and check if it...

@SumitDhiman Hi, Please note that if the camera enjoys the Tapo Care service and has an SD card inserted, the RTSP/Onvif connection can't be established. In your situation, you can remove the SD card...

@SumitDhiman Hi, 1. Please refer to this post to provide more information about the reported case. 2. How many devices stream your camera TC71 simultaneously? Including streaming the camera via the...

@Vanquisher Hi, You can try to add an automation entry to see if your Pan & Tilt camera supports the Pan & Tilt Control action. If so, it's able to set the camera pan & tilt to a specific viewpoint...

@Saralee Hi, 1. After the camera Tapo C225 is configured successfully, the system LED turns to solid blue. Usually, the camera will go into Night mode in the evening (in a dark environment), and the...

@Tobi89 Hi, The reported phenomenon seems like you can't control the Tapo C520WS remotely, but you can control it locally. Please confirm the following information about the reported case. 1. Please...