@Lfc123 Hi, You can refer to the instructions below to troubleshoot if you fail to set up your camera. What should I do if I fail to configure Tapo Camera? If the camera has the same behavior, please...

@fbal01 Hi, You can update the firmware of the Tapo C225 to the latest version, and then test if the four cameras will work stably. If they have the same behavior, please confirm the following...

@Bogu Hi, Please help double-confirm the following info: 1) On the Tapo C560WS' Live View page, is the Video Quality selected at the highest value(4K resolution)? 2) If you record a video manually on...

@king-99_9 Hi, Your problem description is not very clear. Please describe the phenomenon you encountered and your usage scenario in detail for further assistance. Best Regards

@EyeSpyS Hi, We suggest referring to the following instructions to troubleshoot if the Tapo C520WS V2 fails to find your home Wi-Fi network during configuration. What to do if my Tapo C520WS V2/Tapo...

@S50B32 Hi, You can refer to the following instructions to learn more about the AI Zoom feature. AI Zoom: Enlarging Detected AI Events in the Camera's Live View Page This feature is designed to zoom...