@AVNISH Hi, The phenomenon you've reported is not solely related to the camera itself; it also involves factors such as the camera's installation location and the surrounding environment. Simply...

@fbal0 Hi, You can refer to the following instructions to troubleshoot if your Tapo camera keeps losing connection. What should I do if my Tapo smart device keeps losing connection or going offline?...

Feature Overview The Device Health Check feature supports self-diagnosis capabilities, enabling the diagnosis of the camera's operational status. It includes assessments of network connectivity, the...

@DLHG Glad to hear that your case is resolved.

@NickAki Hi, 1. If the camera disappears from the Tapo app and it's located far away from you, it's unable to do anything now. You can factory reset the camera and reconfigure it when you are near...

@osmoralv Hi, We greatly appreciate your feedback regarding the ability to delete specific video files from the SD card. We will log your feature request and forward it to the relevant department for...