@akhilgeothom Hi, In this situation, if the camera reports the same error message when you configure it, you can contact your retailer or our local team to check if the camera is under warranty. Best...

@PalcioPelcio Thank you for sharing your experience.

@balamacab Hi, 1. TP-Link is unable to provide an international warranty. 2. If the camera is offline, have you tried to reboot the camera, or factory reset the camera and reconfigure it to make it...

@wan_yaacob Hi, If you have a non-battery-powered Tapo camera, please refer to the instructions below to stream the camera's live feed on a PC. How to view Tapo camera on PC/NAS/NVR through...

@ToniS85 Hi, You can follow the steps below to check if they are helpful. 1. Press the reset button on the camera for 10 seconds to perform a factory reset. Then, the camera will have a flashing red...

@SvenjaNDS Hi, You can refer to the instructions below to troubleshoot if you can only control the Tapo C100 locally. What to do if I can't control my Tapo cameras on the Tapo app? If the camera has...