@linuxbaymaz Unfortunately, we don't have the link to download the camera's firmware.

@RileyLee Hi, In your situation, please use a pin to press the reset button on the camera for 10 seconds to perform a factory reset. If the LED on the camera flashes red and green, you can check if...

@_qb_ Hi, Please follow the steps below to record the videos and then send them to us for analysis. 1. Go to the Tapo app > Camera's Live View page, tap the Recording icon to record the video...

@onb3891 Hi, The starlight sensor works/turns on all the time, regardless of whether the spotlight is on or not. The following article may help you learn more about the startlight vision. Starlight...

@Sk_tapoc220 Hi, Thank you for the information provided. When the Tapo C220's patrol mode is enabled and rotates between the marked positions, the detection feature won't take effect. The detection...

@SugarBaby Hi, Your case is followed up by our support team (TKID250701225). It's recommended that you pay attention to their replies. Best Regards