@Pierre_41 Hi, Please confirm the following information for the reported case. 1. On the Tapo C325WB V1 and V2's Live View page, please check the video mode you can see and the mode you selected...

@Yash007 Thank you for sharing your experience.

@Rosiei @Rbuck Thank you for sharing your experience. Below are the instructions to set the Home/Away mode on the Tapo app. How to edit Home and Away Mode for Tapo Cameras on the Tapo app Best Regards

@Ffwk Hi, You can refer to the following instructions to troubleshoot if your Tapo camera keeps losing connection. What should I do if my Tapo smart device keeps losing connection? If the same...

@AsetGebnut Hi, Please update your camera's firmware to the latest one. Then, on the Tapo app > Camera's Device Settings > Video & Display > On-screen Display Settings page, please check if you can...

@Deathwish Hi, If you have shared your camera with your ex's TP-Link account, you can refer to the instructions below to stop the device sharing. How to share my Tapo Smart Devices with family...