@SugarBaby @Anonymous4245 Hi, To ensure the Tapo camera's video quality and performance in some specific usage scenarios (such as when the HDR is turned on), the camera's frame rate will be limited....

@linuxbaymaz Hi, Typically, when a new official firmware is available, it's released from our cloud server to the camera, and there is no link to download the camera's firmware. Would you please...

@BeCe19 Hi, Please confirm the following information for the blurry phenomenon. 1. What's your camera's model number, hardware, and firmware version? 2. Please go to the camera's Device Settings >...

@Sk_tapoc220 Hi, Please confirm the following information about your camera. 1. What's the firmware and hardware version of your Tapo C220? 2. Do you mean your camera does not detect motion and...

@aucune Hi, Are you referring to adding options for saving video recordings on the SD card inserted into the camera, specifically the ability to set a retention period (X days) for continuous video...

@_qb_ Hi, Please confirm the following information for the reported audio phenomenon. 1. Are you watching the camera in the Tapo app or other third-party apps, and then hearing the background noise?...