@EdivanLudvig Hi, Thank you for the information provided via a private message. A new firmware (1.2.26 Build 260202 Rel.62977n) has been pushed to your camera. Please update the firmware in the Tapo...

@HarryKamboj Hi, You can refer to the instructions below to troubleshoot if the camera keeps going offline. What if Tapo smart devices keep losing connection or going offline? If the same phenomenon...

@Dididunst Hi, You can refer to the instructions below to troubleshoot if you fail to establish an RTSP/Onvif connection. What can I do if fail to stream the Tapo camera via the RTSP/ONVIF protocol?...

@lekyrog Hi, What's your camera's model number, firmware, and hardware version? You can find them in the Tapo app > camera's Device Settings > Device Info page. Does the camera drop after each...

@Aveiro_80 Hi, For the reported phenomenon, it's recommended to refer to the following instructions for further assistance: What to do if the Tapo Pan/Tilt camera can't return to its original...

@Bappy0 Hi, Different camera models may have slight differences in the same feature. If the Tapo C320WS V2 does not show an "Alarm Event Type" option on the Alarm page, it's suggested to pay...