@AdvAK612 Hi, 1. For the video quality phenomenon, please refer to the instructions below to troubleshoot. Enhance Video Clarity: Troubleshooting Tips for Improving Camera Video Quality 2. Regarding...

@MaggusE @gex Hi, 1. On the Tapo app > Me > Tapo Lab > Third-Party Compatibility page, please enable it and check if your Tapo Camera can connect to Home Assistant. Please note that TP-Link has not...

@Chirley Hi, You can refer to the instructions below to troubleshoot if your camera can't format or recognize the inserted SD card. What should I do if the SD card cannot be formatted/recognized?...

@Xavis00 Hi, In your situation, please try removing the SD card from the camera, reinserting it, and then testing if you can store video recordings on it. You can try removing and inserting the SD...

@CaptJohn Hi, We recommend mounting the camera on flat walls. For uneven walls, you can apply waterproof glue (not included) between the camera and the walls after mounting. Usually, if silicone...

@Zacdata Hi, Typically, if you have set up the camera successfully, it will connect to the internet and then connect to our cloud server. Then you can control it remotely in the Tapo app. This does...