Hi, @HelpFixDecoApp Thank you for your suggestions. @Glasgowjohn Alternatively, if your lcotera model i4882-00 gateway broadcasts a Wi-Fi network and you don't want to change its settings, please try...

@harry66 Hi, If your Sky Hub is connected to your ISP via an Ethernet cable rather than a fiber or phone line, you can try using the Deco instead of the Sky Hub. You can factory reset the Deco and...

@Ianh21 Hi, In your network diagram, the Deco X50-DSL must be the main Deco connected to the phone line to access the internet. When the Deco BE3600 is wired to the X50-DSL, it's unable to create a...

@Princeofnaxos Hi, You can try the following steps to see if they help. 1. Please go to the Deco app > More > System > Update Deco to ensure your Deco's firmware is up to date. 2. Please check if...

@JayNowa Hi, You can try the firmware in this thread to fix the reported issue. Best Regards

@Rider Hi, Please clear your phone's cache after uninstalling the latest official Deco app. You can also try rebooting your phone, and then check if you can download and install the Deco app in this...