@nescolano Hi, 1. If you have enabled the 2FA feature, please go to the Tapo app > Me > View Account > Login Security > Trusted Devices to see the devices that can log in to the Tapo app with your...

@gromit4x4 Hi, Your devices fail to establish the RTSP/Onvif connection may be because the number of devices used to stream the camera's live feed is up to the limitation. If you fail to establish...

@Fayiz_Ferosh Hi, Our Tapo app does not require an OTP when logging in on a new device. Typically, you just need to enter your TP-Link account and password, then you can log in to the Tapo app on a...

@Josip0110 Hi, We need more information to address the cause of the connectivity phenomenon. Please confirm: 1. Your network diagram, such as the internet -- wireless router )))((( Tapo camera, etc....

@Onkarsingh Hi, 1. Please go to the camera's Live View page, tap the Call icon, tap the icon at the top right corner of the Voice Call page, set the camera's microphone and speaker volume to maximum,...

@GDTC85 Hi, You can refer to the instructions below to troubleshoot if you fail to format the SD card. What should I do if the SD card cannot be formatted/recognized? If the above tips do not work,...