@DekHappy Hi, It's difficult to determine whether the reported phenomenon is caused by the camera's firmware based on the information available. It's recommended to refer to this post to check if the...

@GerL Hi, You can refer to this post to troubleshoot. Best Regards

@Floramac Hi, Thank you very much for your cooperation. Please feel free to send us the video if there are any updates. Best Regards

@J75020 Hi, Since your camera is untouchable, you can try rebooting the router that the camera is connected to and then check if it helps. If the camera still displays 'offline' on the Tapo app, you...

@Floramac Hi, The TC70 is advertised as a dog camera, presumably because it can be used to monitor your dog's activities. On the Amazon product page, under the "About this item" section, it...

@Neanbey Hi, Thank you for providing the information. I have escalated your case to our tech team, and they will contact you via email to further assist you. Please wait patiently. Best Regards