@Abruzi Hi, Thank you for your attempt. I'll forward this case to the relevant team to improve the description of the feature in the Tapo app. It would be appreciated if you could leave the original...

@Laaneiige Hi, Please confirm the following information for the reported case. 1. On the Tapo app > Camera's Device Settings > Detection page, please let me know the enabled detection types and the...

@Elaine_lanielan Hi, You can refer to the instructions below to troubleshoot if you fail to configure the camera. What should I do if I fail to configure Tapo Camera? Please confirm the following...

@Ryuuie Hi, Typically, the camera's detection feature won't turn off automatically. In your situation, please go to the Tapo app > Cameras tab > Home or Away mode page to check if your camera is...

@Floramac Hi, If the audio from the camera sounds unclear, you may try the following troubleshooting tip. 1. Make sure that there are no obstructions covering the microphone and speaker openings on...

@Abruzi Hi, If your camera has been shared with other TP-Link accounts, you can refer to "Part: How to stop device sharing?" in the instructions below to stop sharing it. How to share my Tapo Smart...