@vineet14 Hi, You can try the following steps to troubleshoot if the camera can't be reset successfully. 1. Remove the camera from the Tapo app even if it's displayed offline. 2. Turn the camera off,...

@Pierre42 Hi, Typically, the camera will automatically sync the date and time with the NTP server after it has been successfully configured and connected to the internet. If you have an incorrect...

@Kamalasan Hi, You can try the following steps to troubleshoot if the camera can't be configured successfully. 1. Change your router's Wi-Fi name, password, and security type to be the same as the...

@Rakesh-Dayyala Hi, You can refer to the following instructions to troubleshoot if you can't find your camera in the Tapo app after configuring it. What can I do if I can't find my Tapo camera on the...

@CostaPeres Hi, You can refer to the following article to troubleshoot the reported case. What can I do if the Tapo C325WB continues to record detection video clips? Best Regards

@NAB99 Hi, You can try the following tips for the reported case. 1. Ensure the camera battery is fully charged. If not, power on the camera with the original power adapter. 2. Press the power button...