@NewUser1231 Hi, You can refer to the following instructions to troubleshoot if you fail to format the SD card in the Tapo app. What should I do if the SD card cannot be formatted/recognized? Please...

@jacksfregio Hi, Do you mean you can't receive notifications on the third-party program via the Onvif connection when the Tapo C200 detects motion? If so, can you receive a notification on your phone...

@Homespy Hi, You can refer to the following instructions to troubleshoot if the automation entry does not work sometimes. What can I do if the Smart Action/Automation doesn't take effect as expected?...

@SecCamFan Hi, When the TC40GW has only a SIM card inserted to access the internet, currently, video recordings stored on the inserted SD card can't be downloaded in the Tapo app. However, there is...

@Sneaky1 Hi, 1. Since the Tapo C410 is a battery-powered camera, it does not support the RTSP/Onvif protocol and can't be viewed via a third-party program that supports RTSP/Onvif protocol on a PC....

@DM-C210 Hi, Typically, you can refer to the instructions below to troubleshoot if your phone is unable to receive the camera's notifications. What to do if I can't receive notifications with the...