@Aussie_Pete Hi, I have escalated your case to our tech team, and they will contact you via email to further assist you. Please wait patiently. Best Regards

@ctavdewe97 Hi, If the camera in the Tapo app still shows as online while using mobile data on your phone, it indicates that there is likely no issue with the camera itself. During your 3-day...

@lorenzphil Hi, Usually, it's unable to remove the firmware update notification, but it will disappear automatically 30 days later or if you have updated the firmware. In your situation, you can wait...

@_Mr_E_ Hi, What's your Tapo app version? You can try factory resetting and reconfiguring the camera to see if it helps in this case. If the problem persists, a video showing the audio issue on the...

@Krzr89 Hi, I have escalated your case to our tech team, and they will contact you via email to further assist you. Please wait patiently. Best Regards

@Billythewhippet Hi, 1. It's suggested to remove the picture showing your camera's MAC address from the community. Update: We tested a Tapo C425 V1.2, FW:1.2.25, and configured the same settings as...