@Ravishek Hi, The new official firmware for the Tapo C310 V2 that resolves the issue is being released gradually. You can pay attention to the firmware update notification in the Tapo app and update...

@Sutike Hi, Thank you very much for your feedback. I'll log it and forward it to the relevant team for evaluation. Best Regards

@Janaa Hi, You can uninstall the Tapo app on your phone, copy the link and paste it into your phone's browser, click on Enter, download the Tapo Trial app, and install it on your phone. After that,...

@AlinBoy Hi, The official firmware for a Tapo camera is being released gradually. It's normal to see that some of your cameras update firmware, but some do not. In this situation, please be patient....

@Masteraircrew Hi, 1. The official firmware for the Tapo C310 is being released gradually. Please update the new firmware via the Tapo app once the firmware update notification prompts in the Tapo...

@Shpenzije Hi, If the Tapo camera shows online in the Tapo app, you can remove it from the Tapo app to factory reset it. If the camera shows offline in the Tapo app, please press the reset button on...