@Jawz32 Hi, It's recommended to test if the camera is online when your phone connects to the same Wi-Fi as the camera and then disappears from the Tapo app when your phone connects to another Wi-Fi...

@HariAddepalli Hi, The solid amber light on the Tapo C520WS V1 means the camera is connected to the Wi-Fi but not the TP-Link cloud server. Please try the following steps to check if they are...

@FGSANTOS Hi, The non-battery-powered Tapo cameras, including the Tapo C510W, can't be powered by a solar panel. Best Regards

@Kris_Val2021 Hi, Please refer to the instructions below to view the "Compatibility List of microSD Cards We’ve Tested." What type of microSD card does Tapo/Kasa Camera support? In your situation,...

@Jeremy83 Hi, The new official firmware for the Tapo C310 V2 that resolves the issue is being released gradually. You can pay attention to the firmware update notification in the Tapo app and update...

Hi All, The new official firmware for the Tapo C310 V2 that resolves the issue is being released gradually. You can pay attention to the firmware update notification in the Tapo app and update the...