@wibbler Hi, You can try the following steps and check if they are helpful. 1. Uninstall the Tapo app and then reinstall it to ensure you have the latest version. 2. Try to reboot the doorbell, and...

@patrict Hi, We have no information about when the official Tapo app, which solves the reported issue, will be released. However, I have sent the link to you via a private message to download and...

@RodolphoPivetta Hi All, Regarding the reported issue, we suggest referring to the solution in the following thread to try to solve the issue. [C200 V5 1.2.2][C310 V2 1.4.2] Day/Night Mode Auto...

@Big_Al_1960 Hi, The "on" duration of the spotlight is related to the specific usage scenario. For example, if you manually turn on the spotlight icon on the camera's Live View page, the duration of...

@TrishaH Hi, Glad to hear your case is solved, and hope you can enjoy our cameras. Best Regards

To enhance the security of video recordings stored on the camera's inserted microSD card, we have implemented an Encrypt microSD Card feature. This functionality aims to prevent unauthorized access...