@Bbill Hi, Please provide the following information for checking. 1. Send me (@Solla-topee) the doorbell camera's MAC address via a private message. 2. Try to reproduce the reported phenomenon, and...

@KevinJK Hi, In your situation, please try Steps 1-4 listed under Scenario 1 in this post. And try to power another Tapo camera with this solar panel if you have one. Then send me the test results....

@JFan Hi, Please provide the following information for further analysis. 1. Please send us the screenshots of the camera's live view page before and after tracking. 2. Send me the camera's MAC...

@hectormartin42 Hi, This is not a known issue with the Tapo camera/Tapo C210. As I mentioned previously, the camera usually reconnects to the router's Wi-Fi after disconnecting. In your case, please...

@Siraj-Tapo Hi, Please confirm the following information for the Tapo C500. 1. Please check the model number of the SD card. 2. Have you powered on the C500 with the original power adapter and cord...

@TeeKoo_fi I'm glad to hear that your case is resolved.