@TamerSalah Hi, We do not have the information about when the camera's firmware will be released. It's recommended to pay attention to the firmware update notice on the Tapo app or the firmware...

@Akbarpasha123 Hi, If the Patrol mode is not working, please refer to the following steps to troubleshoot: 1) Go to the camera's Live View page to check if the prompt "Patrol Mode is on" appears. If...

@danivino Hi, Please confirm the following information for further analysis. 1. What's the model number and OS version of your phone? What's your Tapo app version? 2. Please send me a picture of the...

@otislucy Hi, Thank you for sharing your experience, and glad to hear your case is solved. Best Regards

@wbarber69 Hi, For the reported issue, please help confirm the following information for further analysis. 1. Please describe your network diagram. Are your NVR and the Tapo C510W V2 connected to the...

@otislucy Hi, We did a test with the Tapo C510W V2 and confirmed it's no problem to establish the RTSP stream with the camera. For the reported issue, please help confirm the following information...