@Mysever Hi, Currently, the shared account has limited access to the camera and it can't use arrive/leave home features and can't activate the privacy mode of the camera. Thank you for your feedback...

@adeliktas Hi, For your requests, you can try to set up the Onvif connection with the camera on a third-party app/program installed on the device that is in the same network as the camera, such as...

@Rapido785f Hi, Please confirm the following information for the reported issue. 1. On the camera's Live View page, please tap the microphone icon and set the volume to a high level. Then check if...

@Pablocelso Hi, In your situation, you can refer to the following instructions to troubleshoot. What to do if my Tapo Camera gets bricked after a firmware update? Best Regards

24/7 Capture refers to a mechanism that captures images at a specific frequency and triggers recording based on the differences between images. Once enabled, the camera can continuously capture...

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