@Benjax Hi, Currently, it's unable to delete specific video clips stored on the inserted SD card with the Tapo app. Thank you for your feedback here. For the feature request to manually delete video...

@Ralf87 Hi, 1. Please ensure the Tapo app and the camera's firmware are up to date, move the camera close to the router, and then check if the camera will work fine. 2. Please confirm the following...

@CameraNE Hi, You can refer to the instructions below to troubleshoot if the camera has an incorrect date and time. Tapo Camera Shows Wrong Date and Time If the problem remains, please confirm the...

@TrishaH Hi, You can refer to the following instructions to troubleshoot the reported issue. Troubleshooting for cloud video recordings of Tapo Camera If the problem remains, please confirm the...

@nw83 Hi, The shared account has limited access to the camera, and it's unable to watch the cloud video clips. However, the shared account can watch the video clips stored on the inserted SD card....

@Mohitrajputp353 Hi, The shared account has limited access to the camera, and it's unable to turn on/off the camera's privacy mode. For the feature request to let the shared account have more...