@Belle26 Hi, You can refer to the instructions below to troubleshoot if your camera keeps going offline. What should I do if my Tapo smart device keeps losing connection or going Offline? If the...

@Kukkolo Hi, You can refer to this post to troubleshoot if your camera keeps going offline. Best Regards

@BurakS Hi, I have confirmed the information with the relevant team that the Tapo C222 does not have a starlight sensor. Thank you for your feedback, I have forwarded the case to the relevant team to...

@P_Toerien-1 Hi, Your camera's model is different from other customers on this thread, please confirm the following information for the reported issue. 1. How about the LED status on the Tapo C320WS...

@Dr-hope Hi, It does not seem the firmware bricks your cameras, because the camera is working after upgrading the firmware and before resetting. Regarding the problem you have, please confirm the...

@BP01 Hi, Since you have contacted our tech support via email, if the problem happens again on the Tapo Trail app(version:3.11.112), it's recommended to collect the app log refer to the instructions...