@Anderson1971 Hi, If your problem is that the Tapo C210 shows online on the Tapo app but fails to load the live view page, you can refer to the following instructions to troubleshoot. What should I...

@Dma162F Hi, The length of a detection video clip is different for a Tapo camera that is powered by a power adapter when storing the video to the SD card and cloud server. 1. If the detection video...

@Gibbo1471 Hi, If all four cameras are offline, it's suggested to check if your home router's Wi-Fi is working. If your router is working, try rebooting the camera to see if the connection can be...

@RiaRoo Hi, Typically, on the camera's Live View page, you can tap the icon in red in the below picture to switch the video mode to Day Mode, Night Mode, or Auto. If you do not want the camera in...

@sid007 Hi, 1. What's your Tapo app version? 2. Please try to uninstall the Tapo app on your phone, copy the URL of the link, paste it into a browser on your phone, and click Enter to download and...

@euroaussie Hi, You can refer to the following instructions to change the password of your cloud account. What can I do if I forget my password of TP-Link Cloud account? Best Regards