@SKNerissa Hi, It's unable to turn on/off the camera's privacy mode via Alexa. However, if it's inconvenient to push the physical privacy mode button on the camera, you can turn on/off the privacy...

@sid007 Hi, Please confirm the following information for the reported issue. 1. Do you mean the detection zones you configured on the camera's Device Settings > Detection page will be removed when...

@Kat_P Hi, From your description, it should be that the camera is shared with your account by the owner. The shared account can't change the camera settings. Below are the instructions to share a...

@Hilty Hi, You can refer to the following instructions to troubleshoot if it is convenient for you. What should I do if my Tapo smart device keeps losing connection or going offline? If the problem...

@Charmed97 Hi, The Google device(such as Google Nest Display) will automatically disconnect after a certain period when watching the camera's live feed, and you can refer to the following...

@Norm111 Hi, You can refer to the instructions below to troubleshoot and check if it helps. What to do if the Tapo Camera image color is abnormal? Best Regards