@JPLW Hi, Thank you for sharing your experience and feedback. I'll log it and forward it to the relevant team for evaluation. Best Regards

@PodZ Hi, From your description, the camera's speaker and microphone are working. The problem may be related to settings on your OnePlus Nord phone, please double-check if you have enabled the...

@Umesh06 Hi, Please use your hand to tilt the camera up and down and check if it works. 1) If not, check if there is any foreign object preventing the camera from tilting up and down. 2) If yes,...

@Toomanyrooms Hi, When you enter the Auto-On Settings page, you see the Sensor section first, which may be because the camera is designed to be displayed this way. Just make sure that the detection...

@chris123459 Hi, 1. You can refer to the instructions below to set continuous recording on the camera after inserting an SD card into the camera. How can I store the Tapo camera video recordings on a...

@Proudo Hi, As you can see in the following instructions, if your device is viewing the camera's live feed through the cloud service, you will receive a prompt to continue viewing. Why can't I view...