@BP01 Hi, On the camera's Device Settings > Video & Display > Video Quality page, please try to select a lower video quality and then check if the problem disappears. Best Regards

@Toomanyrooms Hi, Thank you very much for the explanation and feedback. I'll log it and forward it to the relevant team to evaluate and improve our product and app. Best Regards

@PodZ Hi, I have escalated your case to our tech team, and they will contact you via email to further assist you. Please wait patiently. Best Regards

@ShprdN7 Hi, 1. Please try to uninstall the Tapo app on your phone, copy the URL of the link, paste it into a browser on your phone, click Enter to download and install the Tapo Trail app(debug app)...

@BP01 Hi, On the Tapo app > camera's Device Settings > Storage & Recording > Recording Schedule page, you can set the camera to record detection videos only. If the problem remains, you can change...

@greencfg Thank you for sharing your experience.