@Woj Hi, 1. What's the model number and hardware version of your camera? 2. The flashing red and green light on the camera means that the camera is not configured successfully. It's suggested to...

@MaxTapo Hi, Please confirm the following information about the reported issue. 1. Does the problem occur only when the camera tilts down? 2. You say you have tried to manually pan the camera when...

@MMBaz Hi, In your situation, if you do not want to receive the notification from the camera but the owner account won't be affected, on your Tapo app > Me > Notifications > Management page, you can...

@Srikanth8 Hi, What's the model number and hardware version of your camera? To better assist you, please describe your problem in detail. For example, if you have a problem when setting up the...

@Thanalas Hi, Typically, the camera's Detection settings won't change automatically. In your situation, please go to the Tapo app > Cameras tab > Home/Away mode to check if your camera is included,...

@ymlu Hi, what software are you using to establish the Onvif connection with the Tapo C212? Have you tried other programs, such as establishing the Onvif connection with the camera via iSpy?