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Forums/ Deco
3 weeks ago
Re:Deco X50-PoE Ethernet Backhaul Not Detected Despite Working Wired Network
@knowlec Hi, Usually, the TL-SG1005P can work together with the Deco X50-PoE, and the Deco app does not have settings to block Ethernet backhaul. In your situation, when you connect your laptop to...
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Forums/ Deco
3 weeks ago
Re:2017 MacBook Pro losing wifi signal with new StarHub TP-Link HB710 router
@Xavier_V Hi, Regarding the reported phenomenon, please try enabling a 2.4 GHz main network or a 5 GHz guest network on the HB710, connect the MacBooks to these networks, and check if they work fine....
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Forums/ Deco
3 weeks ago
Re:Deco XE75 Pro: 802.11k steering loop with random MACs causes memory leak & node failure
@Javichu Hi, Thank you very much for your tests and analysis regarding the Deco XE75 Pro. However, based on the information you provided, it's difficult to confirm whether there is a memory leak on...
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Forums/ Deco
3 weeks ago
Re:Roblox Restrictions Not Fully Working on Child Profile
@MrSimon Hi, Please refer to the instructions below to troubleshoot the reported phenomenon. Troubleshooting Guide: Deco Parental Control Not Working as Expected Please provide the following...
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Forums/ Deco
3 weeks ago
Re:Mixing model
@Robg10 Hi, Usually, the DecoBE65 and X10 can work together. In your situation, please refer to the instructions below to troubleshoot if a satellite Deco is unstable. Fix unstable connection when...
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Forums/ Deco
3 weeks ago
Re:Deco M5 connection drops after 1.9.2 firmware upgrade
@MichelSchudel Hi, The new firmware(v1.9.4) for the Deco M5 V3 is fully released. When the Deco is working, please go to the Deco app > More > System > Update Deco to update your Deco's firmware...
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