Forums/
Feature Requests
2026-03-09 09:45:28
@GeeDee55 Hi, Thank you for your feedback here. For the requested features, it's recommended to vote and leave your usage scenario in the thread "Skip forward/backwards by 10 seconds" for evaluation....
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Forums/
Feature Requests
2026-03-09 09:28:00
@George83 Hi, Thank you for your feedback here. We certainly appreciate your feedback and feature requests. While we don't have specific details on whether these features can be added to the product...
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Forums/
Tapo Smart Camera
2026-03-09 09:12:51
@Johnnor Hi, For the reported phenomenon, please try the following steps to troubleshoot. 1. Please go to your phone's Settings > Wi-Fi page, tap or press the router's Wi-Fi network, click on forget...
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Forums/
Tapo Smart Camera
2026-03-09 08:41:54
@Gregtheboy11 Hi, From your description and test, the camera is connected to the router's Wi-Fi but not to the internet or our cloud server, which may be due to the router's limitations. It's...
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Forums/
Tapo Smart Camera
2026-03-09 08:29:17
@Brianchha Hi, In your case, please refer to this post to troubleshoot and provide the requested information for further analysis. Is your Tapo camera's model number Tapo C501GW? Is it working fine...
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Forums/
Tapo Smart Camera
2026-03-09 08:17:12
@DSpy Hi, Please provide the following information for further analysis. 1. What's the model number and capacity of the new SD card? 2. Please go to the Tapo app > camera's Device Settings > Storage...
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